Testimonial Videos | Tauranga

Your Customers Are Your Best Marketing Assets!

What are Testimonial Videos?

Are you ready to turn your customer success stories into your most powerful marketing asset? Testimonial Videos are an incredible opportunity to bring those Google reviews to life! Our testimonial videos are anywhere from 30 seconds to 2 minutes long and feature a professional-grade interview along with powerful supplementary footage, whether that be your team interacting with the client, showcasing your product/service, and more.

Step 1: Identify Customer(s)

If your clients enjoyed the work you have done for them, they will more often than not love to help out and provide a testimonial! Our testimonial shoots are generally 1 hour in total commitment, and are considerate of your client’s time and schedule.

Step 2: Discovery Session - Tell Us About Your Customer

Marketing is all about storytelling. Our discovery sessions are focused on identifying purpose (the “Why”). What about your business are you most proud of? What inspires you? What are you looking to communicate to your audience? Next, give us a bit of a background regarding the customer(s) journey with you…. What products or services did they buy? How did they find you? What made them choose your business? What problem did you solve for the customer? Any other special moments from throughout the experience?

From here, we will craft a series of interview questions to guide the customer through sharing about the experience in a way that is both wholesome and aligned with your brand.

Step 3: Shoot Day

Our shoots are generally conducted over a 1-hour time span (includes set-up, breakdown, etc…) using professional lighting and audio equipment. You are not required to be involved in the shoot, however appearing in the video(s) are a great opportunity to introduce your team to your audience and convey your customer service experience. Our shoots consist of the following:

  • Set-up

  • Shoot (Interview + B-Roll Featuring Team, Products, Customer, etc…)

  • Breakdown

Step 4: Post-Production

We’ll take it from here! Your video(s) will be edited, polished, and provided to you.